Carlos Jiménez arrived in New York two years ago, like many other Venezuelan migrants, carrying a mix of uncertainty, dreams, and the desire to build a better life. What began as a move in search of greater opportunities became a migration journey filled with challenges but also discoveries. His story is one of resilience, learning, and the power of community resources, particularly those offered by VIA.
Upon arriving in the United States, Carlos faced the same reality as thousands of asylum seekers: disorientation, lack of information, and the inability to afford legal representation. His first days were spent in a shelter as he sought guidance from local organizations. His life took a turn during a resource fair, where he encountered Venezuelans and Immigrants Aid (VIA),a moment Carlos describes as “a blessing.”
“From day one, VIA helped me understand that the process was long but not impossible. The volunteers showed me the path others had already taken,” Carlos recalls. Thanks to VIA’s free audiovisual resources, he achieved something remarkable: he filed his asylum application without needing to hire a lawyer. To do so, he downloaded a tutorial video from VIA’s YouTube channel that explained how to complete the asylum application.
Learning and Taking Action: The Power of VIA’s Free Resources
Carlos began watching VIA’s educational YouTube videos, in which immigration attorneys and experts who collaborate with VIA (*) provide step-by-step explanations for completing immigration applications and accessing humanitarian protection programs in the United States. Wasting no time, he used New York City public libraries to access computers and the internet, gathering all the information he needed.
“I spent entire days at the Fifth Avenue library watching the videos and taking notes. It was a long process, but every video on VIA’s channel gave me clarity. When I had everything ready, I attended VIA’s in-person legal orientations to ensure I didn’t make any mistakes,” Carlos explains. His efforts paid off: he successfully submitted his asylum application on time, received confirmation of initial approval, completed fingerprinting, and, after 150 days, used another VIA tutorial video to apply for his work permit and Social Security number.
“Everything is in the videos. You can even do it from your phone. VIA makes it possible for any migrant, even without resources, to start their immigration process correctly,” Carlos emphasizes.
Rebuilding a Life from Scratch
With his work permit in hand, Carlos began rebuilding his life in New York. He found work as a handyman at two restaurants and later at a chimney installation and maintenance company. “This job has allowed me to see New York from the heights, with spectacular views of the city’s largest buildings,” he says enthusiastically.
Despite being alone in the United States, Carlos never let fear or loneliness hold him back. His message to other migrants is clear: “Seek information and reach out to organizations like VIA. They have everything you need: legal guidance, educational resources, and community support. Don’t give up because you can make it.”
VIA: A Beacon of Hope for Migrants
For Carlos, VIA represents much more than a nonprofit organization: “It’s a blessing. It’s the path others have already walked and now share with you. They teach you how to do everything, step by step.”
Thanks to VIA and his determination, Carlos is now awaiting his asylum interview, which is a crucial step in his process. In the meantime, he continues working and dreaming of a future full of opportunities.
His story is a testament to the impact of community organizations and the power of accessible knowledge. Through VIA’s free resources, Carlos not only began his immigration process but also regained the hope and confidence to build a new life in the United States.
(*) The Nolivos Law Firm, Attorney Victoria Gamez, Co-Counsel NYC, and the PRO SE PLUS Project.